Transforms International Business into Global Trade

Privacy Policy

Privacy Policy

This Privacy Policy explains how IBMC TradeFlow collects, uses, stores, and protects information submitted through the portal.

Information We Collect

We may collect user name, mobile number, email address, company name, country, sector, category, profile details, company logo, registration documents, KYC documents, financial documents, product information, trade order details, payment status, and portal activity records.

How We Use Information

Information is used for account creation, OTP verification, company profile management, portal listing review, document due diligence, trade facilitation, payment processing, reporting, admin approvals, compliance review, and communication with users.

Profile Visibility

Basic company information may be displayed in the portal directory. Detailed company profiles, contact information, and documents may be restricted based on listing status, admin approval, and user rights.

Document Handling

Uploaded documents are used for verification, portal listing review, due diligence, and trade facilitation. Users should upload only documents they are authorised to share.

Third-Party Services

The portal may use third-party services for OTP delivery, email delivery, payment processing, hosting, analytics, or banking/payment links. These providers process data according to their own policies and contractual obligations.

Data Security

We use reasonable technical and organisational measures to protect user information. No online platform can guarantee absolute security, and users should protect their login credentials.

Data Sharing

Information may be shared with authorised IBMC personnel, service providers, payment processors, compliance reviewers, business counterparties, or partners where required for portal operations, due diligence, trade facilitation, or legal obligations.

Retention

Information may be retained as long as required for portal operations, compliance, legal, accounting, dispute-resolution, and business purposes.

User Requests

Users may request correction of profile details or contact the portal administrator regarding privacy-related questions. Certain records may be retained where legally or operationally required.